This team is formed of Consultants passionate about everything related to the Food & Beverage industry. Their expertise are geared towards creating procedures, developing recommendations and identifying improvement opportunities focused at restaurants, bars, coffee shops, night-clubs and any other business in this industry.

The services offered are:

1. Franchise Diagnostic

We help existing franchise networks evaluate their current operations not only from the perspective of the Franchisor, but also at the Unit Level. The objective of this diagnostic is to provide a snap-shot of how the business is running and identify areas of improvement.

2. Operative Diagnostic

If you are thinking of expanding your business or need an expert’s opinion on how to run it better, we can evaluate your current level of operations to determine areas of improvement.

3. Standardization of Operations

We document all the operative procedures with the purpose of quickly and easily training your employes in the implementation of day-to-day activities, all while providing clear ideas on how to improve those areas that require attention.

4.  Franchise System Development

Set of documents by which the Franchisor is able to transmit and share its know-how relating to the administrative and operative activities of the business in order to successfully provide a homogeneous end-customer experience throughout the franchise network.

We will advise on, and create and develop the necessary documentation so that all units across the network maintain the high standards set by the franchisor.

5. Mentoring

We aid our customers by having work sessions in which we identify alternatives, suggestions and/or possible solutions to meet current business needs.

6. Development of Micro, Small and Mid-Size Businesses

Set of documents by which the Franchisor is able to transmit and share its know-how relating to the administrative and operative activities of the business in order to successfully provide a homogeneous end-customer experience throughout the franchise network.

7. Quality and Hygiene Best Practices

Consists of an in-depth analysis to identify areas of improvement specific to quality and hygiene of the operation.

RETAIL AND PERSONAL CARE

Specialized consultants bring their knowledge in the retail and personal service industries to provide personalized advice leading to strategy, administration and the operation of your business.

In our Retail division, we focus on finding the right people to operate the business, because it is in retail that people drive sales. We also evaluate the different processes that are being performed in the store in order to identify key aspects of the operation such as: customer service, product placement and inventory management.

In our Personal Care division we first focus on compliance with laws and regulations demanded by the local authorities in order to maintain the proper legal status of the business; then, we turn our attention to the processes within the business in order to verify they are 100% properly executed and safe, placing the wellbeing of the end-consumer at the forefront of the operation.

The products or services offered by the area are:

1. Franchise Diagnostics

We help existing franchise networks evaluate their current operations not only from the perspective of the Franchisor, but also at the Unit Level. The objective of this diagnostic is to provide a snap-shot of how the business is running and identify areas of improvement.

2. Operative Diagnostic

If you are thinking of expanding your business or need an expert’s opinion on how to run it better, we can evaluate your current level of operations to determine areas of improvement.

3. Standardization of Operations

We document all the operative procedures with the purpose of quickly and easily training your employes in the implementation of day-to-day activities, all while providing clear ideas on how to improve those areas that require attention.

4. Franchise System Development

Set of documents by which the Franchisor is able to transmit and share its know-how relating to the administrative and operative activities of the business in order to successfully provide a homogeneous end-customer experience throughout the franchise network.

We will advise on, and create and develop the necessary documentation so that all units across the network maintain the high standards set by the franchisor.

5. Mentoring

We aid our customers by having work sessions in which we identify alternatives, suggestions and/or possible solutions to meet current business needs.

6. Development of Micro, Small and Mid-Size Businesses

Set of documents by which the Franchisor is able to transmit and share its know-how relating to the administrative and operative activities of the business in order to successfully provide a homogeneous end-customer experience throughout the franchise network.

7. Stock and Inventory Management at the Point of Sale

Document which will aid the unit manager and/or shift manager to determine adequate levels (minimums and maximums) of stock and inventory, and provide instruction through an established methodology on how to achieve a correct inventory.

We have a professional team focused in the analysis of businesses in the education, entertainment, recreation, professional and specialized services among others. This Analysis leads to the identification or areas of opportunity and best practices in the field.

We aim to integrate standards of excellence in service, customization and quick response to the needs of the consumer, thus achieving your customer’s total satisfaction.

The products or services offered by the area are:

1. Franchise Diagnostic

We help existing franchise networks evaluate their current operations not only from the perspective of the Franchisor, but also at the Unit Level. The objective of this diagnostic is to provide a snap-shot of how the business is running and identify areas of improvement.

2. Operative Diagnostic

If you are thinking of expanding your business or need an expert’s opinion on how to run it better, we can evaluate your current level of operations to determine areas of improvement.

3. Standardization of Operations

We document all the operative procedures with the purpose of quickly and easily training your employes in the implementation of day-to-day activities, all while providing clear ideas on how to improve those areas that require attention.

4. Franchise Systems Development

Set of documents by which the Franchisor is able to transmit and share its know-how relating to the administrative and operative activities of the business in order to successfully provide a homogeneous end-customer experience throughout the franchise network.

We will advise on, and create and develop the necessary documentation so that all units across the network maintain the high standards set by the franchisor.

5. Mentoring

We aid our customers by having work sessions in which we identify alternatives, suggestions and/or possible solutions to meet current business needs.

6. Development of Micro, Small and Mid-Size Businesses

Set of documents by which the Franchisor is able to transmit and share its know-how relating to the administrative and operative activities of the business in order to successfully provide a homogeneous end-customer experience throughout the franchise network.

At Feher Consulting we document and standardize models and/or programs which assist a particular population or community which finds itself in a state of vulnerability. We do this by establishing a strategy to maximize the impact of these models and/or programs. We not only focus in the analysis itself, but also on the activities that are inherent to social-service institutions that have reach into: handicapped persons, children with cancer, nutritional programs, self-sufficient housing among others.

Social Franchises are projects which their methodology and operative tools are part of an institution and can be replicated in any area of the region, country or world facing similar social or environmental situations or deficiencies. In contrast to the for-profit franchise model, which goal is to maximize growth though investors, the FwSI strive to share in the ways and means of a successful project to gain momentum, ideas and facilitate interactions which will provide gains that impact and benefit diverse social groups. These are mainly divided in three groups: Social Franchises, Franchises with Social Sense and Social Micro franchises.

The products or services offered by the area are:

1. Standardization of Operations

We adjust and document all the operative activities in a way which will allow you to share them correctly and transmit operative knowledge to all personnel, improving their training and the implementation of said practices in the existing institution.

2. Development of the Social Program (Social Franchises)

Create a system to replicate the Social Program (‘Made to Order”), so that the institution can implement its growth though this system in a correct and organized fashion, creating a greater impact on the population being served.